Delivery & Shipping

24-hour Guarantee

Your package will be delivered within 24 hours of the time that we receive your order, unless you have selected delivery for a future date. Orders placed within 24 hours of a British holiday are not subject to our 24-hour guarantee.

Also exempt from our 24-hour guarantee is when our courier service is unable to deliver your package on time due to inclement weather creating hazardous travel conditions.

Please ensure that there is someone at the delivery address to receive your package on the specified delivery date, and that any necessary information such as a buzzer code is provided. If not, we are not responsible for resulting stolen packages or delivery failure.